Frequently Asked Questions

Monday 8:00 AM–6:00 PM; Tuesday through Friday 12:00 PM–6:00 PM; Saturday and Sunday closed. Dr. Shirley sees patients by appointment only and never double-books, so the room is reserved just for you. Please arrive about 10 minutes early, and give us 48 hours notice if you need to cancel or reschedule.

Yes. Call the office at (917) 261-7555 and leave a voicemail, or text the emergency line at (917) 667-6015 — the office will return your message within about 30 minutes. If you do not hear back, please call again. If your emergency cannot wait for a return call, call 911 or go to the nearest hospital emergency room.

Yes — monthly payment options are available through CareCredit. Ask at the front desk and we will walk you through it.

We recommend a check-up every six months. After your first exam, Dr. Shirley will set a schedule that keeps your care quick and efficient.

Brush two to three times a day — morning, after lunch, and before bed — and floss daily. The hardest cavities to treat are the ones between teeth, which only flossing reaches.

You are not alone — many of our patients start that way. We find honest conversation about your fears helps most, and we pace every appointment gently. Nitrous oxide (“laughing gas”) is available too: a safe, effective option for patients of all ages in good health that helps you relax during your visit.

Yes — all ages are welcome. We see large families regularly and can reserve appointments so families of five or more are all seen on the same day.